Redford Holdings Limited 泓福控股有限公司泓福控股有限公司

Call our Operation Department on + 852-2891-1446 to make an appointment or

simply click here

to make an appointment online (if you are not our

existing Customer, you will need to open an Account with us before to proceed

further. Please visit Open Account page for details).

The Customer shall bring along the following documents before the appointment:

(i) the Customer's bullion products

(please ensure your bullion matches our Conditions and Requirements*) and,

(ii) the origin documents and titleship documents of the bullion products

before coming to our office to proceed further.

Our Customer Services Officer will assist you to fill out the

"Physical Gold Bullion Selling Notification Form"

when you arrive in our office.

Our Customer Service Officer will verify your products with all

original documents and provide you a discounted price offers.

If the Customer “accepts” the discounted price offers, our Company

will forthwith weigh and photograph the Customer’s bullion

products immediately, and issue a

"Receipt of Receiving Commodity" to the Customer.

Please note that the "Receipt of Receiving the Commodity"

does not represent that our Company agrees, recognizes or

accepts the Customer’s bullion products for sale are Physical Gold Bullion

until the recognized Refinery issues the final "Assay Report" results

if the received products from the Customer are bullion.

Our Company will credit the payment

within two (2) banking days upon the receipt of the

final "Assay Report"from the Refinery.

Our Account Department will email the Customer a "Credit Note". Final

payment will be based on confirmed discounted prices,

Local London Gold Spot Price and assayed quantities to the Customer on the

same day the "Credit Note"is issued.

Our Operation Department will upload the updated “Statement”

to the Customer's Online Account within one (1) banking

day after the transaction is made.

1. If the quantities of the products to be sold by the Customer are large or involving other circumstances, our Company will consult and compromise with the Customer to divide the Customer’s products into more tranches and arrange security delivery agent to deliver the products tranche by tranche to the Refinery for assaying and melting, while the secure delivery arrangements and the quantity of each tranche of delivery shall be subject to the decision of the Refinery.
2. The Customer should select either U.S. Dollars or Hong Kong Dollars for payment and settlement of any Physical Gold Bullion transactions upon the account opening.
3. If the transaction for purchasing Physical Gold Bullion had incurred any fees and charges (if any), they will be deducted from the Customer’s account and list out clearly on the "Statement"
4. Before the Customer using our services, the Customer should peruse, understand, agree and accept , , , , and provided by our Company.